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SOStatus Messages from RWMS Are Failing in SIM With Error "Unable To Map The Payload SOStatusdesc" (Doc ID 1961638.1)

Last updated on APRIL 20, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 13.2 and later
Information in this document applies to any platform.


When Store Inventory Management (SIM) system receives SOStatus message 'EX' - Expire from Retail Warehouse Management System (ORWMS) the message fail in ORSIM using Retail Integration Bus (RIB) error hospital with the following message:

Steps to Recreate

1. Create one Transfer in Retail Merchandising System (RMS)
2. Check Transfer in RWMS and SIM
3. Open ORWMS Stock Order Expire and Recover screen
4. Select action purge and delete record for Transfer created in ORMS
5. Run the "RUN DISTRIBUTION" batch
6. Ensure that message is created in the table stock_order_activity_log = 'P'
7. Check in SIM database table RIB_MESSGAE and notice, the SOStatus message is failed




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