Last updated on OCTOBER 20, 2016
Applies to:
Instantis EnterpriseTrack - Version 8.7 and laterInformation in this document applies to any platform.
Symptoms
On : 8.7 version, Install Issues
ACTUAL BEHAVIOR
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- User configured ACTIVITY_MAIL_SMTPHOSTLIST=smtp.gmail.com in site.properties file but not getting email notifications.
- User configured Daily Job for which would trigger email if failed.
- The VM where the Instantis is deployed has Internet access.
EXPECTED BEHAVIOR
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With the correct settings of smtp server, user should be able to receive notifications.
STEPS
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The issue can be reproduced at will with the following steps:
1. Stop Instantis EnterpriseTrack
2. Update site.properties
3. Restart Instantis EnterpriseTrack
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot receive the notifications.
Cause
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