Email Notifications Are Not Sent When Using Gmail SMTP Server (Smtp.gmail.com) (Doc ID 1961952.1)

Last updated on OCTOBER 20, 2016

Applies to:

Instantis EnterpriseTrack - Version 8.7 and later
Information in this document applies to any platform.

Symptoms

On : 8.7 version, Install Issues

ACTUAL BEHAVIOR
---------------


EXPECTED BEHAVIOR
-----------------------
With the correct settings of smtp server, user should be able to receive notifications.

STEPS
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The issue can be reproduced at will with the following steps:
1. Stop Instantis EnterpriseTrack
2. Update site.properties
3. Restart Instantis EnterpriseTrack

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive the notifications.

Cause

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