OSM Installer Failed To Execute, Getting NULL Error (Doc ID 1962011.1)

Last updated on JANUARY 23, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Goal

On : 7.2.2 version, Installation Issues

OSM Installer failed to execute, getting NULL error--WHY?

ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])
  at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
  at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
  at com.installshield.product.service.registry.GenericRegistryService.initializeLocalPersistedVariables(Unknown Source)
  at com.installshield.product.service.product.PureJavaProductServiceImpl.initializeLocalPersistedVariables(Unknown Source)
  at com.installshield.product.service.product.PureJavaProductServiceImpl.loadProductTree(Unknown Source)
  at com.installshield.product.service.product.PureJavaProductServiceImpl.getProductTree(Unknown Source)
  at com.installshield.product.service.product.PureJavaProductServiceImpl.getProductBean(Unknown Source)
  at com.installshield.product.service.product.PureJavaProductServiceImpl.getProductBeanProperty(Unknown Source)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
  at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
  at com.installshield.product.service.product.GenericProductService.getProductBeanProperty(Unknown Source)
  at com.installshield.product.service.product.ProductBeanPropertyMethod.invokeWithValidation(Unknown Source)
  at com.installshield.product.service.product.ProductBeanPropertyMethod.invoke(Unknown Source)
  at com.installshield.util.StringResolver.invokeMethod(Unknown Source)
  at com.installshield.util.FunctionToken.getValue(Unknown Source)
  at com.installshield.

 

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