Error: "Cannot Save Location ORA-02291: Integrity Constraint (ADMUSER.FK_ALERT_USERS) Violated - Parent Key Not Found com.primavera.bo.base.IntegrityConstraintException: One of the Associated Objects Has Been Deleted" When Saving Locations (Doc ID 1962961.1)

Last updated on DECEMBER 17, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.4.3.0 version, EPPM

When attempting to save locations, the following error occurs.

ERROR
-----------------------
java.sql.SQLIntegrityConstraintViolationException: ORA-02291: integrity constraint (ADMUSER.FK_ALERT_USERS) violated - parent key not found
com.primavera.bo.base.IntegrityConstraintException: One of the associated objects has been deleted.
com.primavera.PhoenixException: One of the associated objects has been deleted.
Exception Has Occurred!

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6
2. Try to save a location

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save locations.

Cause

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