CCB Error- XAIS (OH) Caught Adapter Request Execution Exception when testing OUCSS

(Doc ID 1963077.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Utilities Customer Self Service - Version 2.0.1 and later
Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


When attempting to initiate call from OUCSS to CCB (e.g. reload labels and lookups) the following error occurs:

The issue can be reproduced at will with the following steps when CCB is running over an "initial database":

1. Run either the Reload Lookups or Reload Labels function from OUCSS / WSSAdmin / Admin

OUCSS can't pull or push any data to / from CCB


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