Unable To Start ASAP With Error ORA-12162

(Doc ID 1963149.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Communications ASAP - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

After installation of ASAP on Node 2, I am unable to start ASAP due to this error:

CTRL Diag:
>> 154441.331:10:PROG:checkerr_returning_errcod:2473:control/libasc/ocilib.c
Error - ORA-12162: TNS:net service name is incorrectly specified
errcode[12162]
>> 154441.339:10:SANE:SessionPool_Create :2372:control/libasc/ocilib.c
Error: Unable to create a Session Pool, status[0], Errorcode[12162]
>> 154441.339:10:SHUT:ASC Init :603 :control/libcontrol/ctlib.c
Fatal Error in retrieving initial secure data due to invalid ctrlAS7/CtrlPassword login information

Cause

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