Allocation Hangs in Ongoing Status and Agentstartup.sh doest not Start after Infrastructure 7.3.5 Patch (Doc ID 1963348.1)

Last updated on JANUARY 21, 2015

Applies to:

Oracle Financial Services Profitability Management - Version 6.1 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On : 6.1.0.3 version, Allocation Entries

Launching an exsisting or new allocation, or undo of a previously run allocation, results in a status of 'Ongoing', that never finishes. The following error message is shown when starting up DB Agent.

Error

  Start DB Agent
----------------------------------------------------------
Calling agentshutdown.sh to check and kill, if any of the server is running...
OLAP Data Server service is not running.
MESSAGE Server service is not running.
AM service is not running.
ROUTER service is not running.
Starting ROUTER Service
Router Trace file path : /u01/ofsa/ofsaai/ficdb/log/routerTrace.log
----------------------------------------------------------
  DB Agent Started
----------------------------------------------------------
FATAL ERROR :- Router start up failed. Exiting...


Steps:
1. Apply the following patches: 7.3.5.0.0,7.3.5.0.2 and 7.3.5.0.3.
2. Startup services
3. Agents failed to start.


Changes

 Apply Interim Release 7.3.5.

Cause

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