No Payment Received Notification Task Was Created After Selecting The Option In OUCSS
Last updated on JANUARY 22, 2015
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Oracle Utilities Customer Self Service - Version 2.0.1 and later
Information in this document applies to any platform.
In OUCSS, Personal Information > Manage Bill Notifications > setting "My Payment Received" does not work. That is, in the OUCSS UI, the "My payment received" field is not set, and CCB does not create a "payment received" Self Service Task.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms