Cannot Add or Modify Filters in P6 Web, Clicking the Filter Icon Does Nothing (Doc ID 1964628.1)

Last updated on APRIL 09, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.2.4.3.1 version, P6 EPPM

ACTUAL BEHAVIOR
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When the add/modify filter button is clicked, there is no functionality happening. A new filter is not added or no modification is possible since the click leads to nothing

EXPECTED BEHAVIOR
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Both add and modify filter buttons  should work properly allowing the users to create or to modify the filters.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6 web
2. Go to Projects->EPS->View->Filters->Filters->Customize Filters pop up box
3. Click on add filter or modify filter button but no pop up window displays

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change or add new filters in P6 web.

Cause

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