Cannot Change BTN (Billing Telephone Number) On PRI Trunk Receive Error "The billing telephone number is used as the identifier for a truck product, and cannot be changed." (Doc ID 1964638.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Customer getting following error while trying to unassign BTN (Billing Telephone Number) from PRI TRUNK product in PSR order

Error:
    "The billing telephone number 2W/304/766/3600 is used as the identifier for a truck product, and cannot be changed."

Cause

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