CCB 2.4 SP2 Raises JavaScript Error "Object Expected" After SYSUSER Login (Doc ID 1964761.1)

Last updated on MARCH 30, 2015

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

While testing installation of Service Pack 2 for CCB 2.4 environments, I experiencing errors reported by Internet
Explorer.

Steps to recreate:
- Get fresh CCB 2.4.0.2 demo install
- Observe that IE error icon is appearing in the status bar of IE

The error message is:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms