File Based Content Promotion Failing In a Distributed Environment (Doc ID 1964799.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Oracle Commerce Platform - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On an Oracle Commerce 11.1 environment, changes made in Experience Manager are not updating on the assembler when the promote_content script is run.

The Endeca application components reside on one host (ITL-Host), and the application server (App Server) houses the assemblers.

The logs are not reporting any errors, and the assembler update appears to proceed correctly.

Cause

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