Execution of OSM Installer Failed With Exceptions (Doc ID 1964843.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.
Check relevance March 6, 2017

Symptoms

Execution of OSM installer fails with with exceptions

(Jan 15, 2015 12:33:18 PM), Setup.product.install, com.mslv.oms.installation.AntExecAction, err, /opt/app/wlsdomains/wlsd24admd1/OSM/Database/dbinstall/install/instplb.xml:47: java.lang.NullPointerException
STACK_TRACE: 24
/opt/app/wlsdomains/wlsd24admd1/OSM/Database/dbinstall/install/instplb.xml:47: java.lang.NullPointerException
    at com.mslv.install.db.ImportDBTask.execute(ImportDBTask.java:46)
    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291)
    at sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
    at org.apache.tools.ant.Task.perform(Task.java:348)
    at org.apache.tools.ant.Target.execute(Target.java:390)
    at org.apache.tools.ant.Target.performTasks(Target.java:411)
    at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397)
    at org.apache.tools.ant.Project.executeTarget(Project.java:1366)
    at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
    at org.apache.tools.ant.Project.executeTargets(Project.java:1249)
    at com.mslv.oms.installation.AntExecAction.run(AntExecAction.java:350)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
    at oracle.communications.ordermanagement.install.db.plan.InstallPlan.print(InstallPlan.java:408)
    at oracle.communications.ordermanagement.install.db.plan.InstallPlan.finished(InstallPlan.java:182)
    at oracle.communications.ordermanagement.install.db.plan.InstallPlan.failed(InstallPlan.java:160)
    at com.mslv.install.db.processor.ApplicationProcessor.importApplicationModel(ApplicationProcessor.java:171)
    at com.mslv.install.db.ImportDBTask.execute(ImportDBTask.java:39)
    ... 14 more


(Jan 15, 2015 9:29:47 AM), Setup.product.install, com.installshield.product.actions.Files, err, An error occurred and product update failed.  Look at the log file /space/weblogic/OSM/OSM_Installer/InstallLog.txt for details.
(Jan 15, 2015 9:29:47 AM), Setup.product.install, com.installshield.product.actions.Files, err, ProductException: (error code = 601; message="java.io.IOException: entry 42133f7c67b3e8a47c440163c958cde7/bean318/installed does not exist in /tmp/ismp002/334113/data/79025d56f3aa3344e1b02faa1257de7b/7.2.0.0/assembly.dat"; additional data = [java.io.IOException: entry 42133f7c67b3e8a47c440163c958cde7/bean318/installed does not exist in /tmp/ismp002/334113/data/79025d56f3aa3344e1b02faa1257de7b/7.2.0.0/assembly.dat])
STACK_TRACE: 12
ProductException: (error code = 601; message="java.io.IOException: entry 42133f7c67b3e8a47c440163c958cde7/bean318/installed does not exist in /tmp/ismp002/334113/data/79025d56f3aa3344e1b02faa1257de7b/7.2.0.0/assembly.dat"; additional data = [java.io.IOException: entry 42133f7c67b3e8a47c440163c958cde7/bean318/installed does not exist in /tmp/ismp002/334113/data/79025d56f3aa3344e1b02faa1257de7b/7.2.0.0/assembly.dat])
    at com.installshield.product.actions.Files.replace(Unknown Source)
    at com.installshield.product.service.product.PureJavaProductServiceImpl.replaceProductAction(Unknown Source)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForReplaceProductAction(Unknown Source)
    at com.installshield.product.service.product.InstallableObjectVisitor.replaceComponent(Unknown Source)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
    at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
    at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
    at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)





Cause

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