Unable To Change InfoManager Super User Password (Doc ID 1964846.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Knowledge - Version 8.4.2.2 to 8.5.1.5 [Release 8.4 to 8.5]
Information in this document applies to any platform.

Symptoms

On page 9 of the Oracle Knowledge InfoManager Administration Guide there is section titled "Changing the Super User Password" which provides instructions on how to change the password for the "Super Admin" user together with a screen shot.

When logged on as user "Super Admin" and "Management Console Users" selected within the IM Console for the SYSTEM repository, the "Super Admin" user does not appear in the list so it is not possible to change the password.

Cause

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