Revision Is Not Executed When Changing Only the Order State To Amending.
(Doc ID 1965088.1)
Last updated on JANUARY 27, 2021
Applies to:
Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]Information in this document applies to any platform.
Symptoms
The following scenario is observed very rarely.
1. Submit original order and process it.
2. Submit revision order with date 5013-03-01
3. Revision order gets queued
4. Order state changes to Amending. However All task state are 'DO' and compensation is not executed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |