Store Copy is not Printing Using Credit/Debit for the Tender Type for Item Whose Price is Less Than 20 (Doc ID 1965131.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.6 and later
Information in this document applies to any platform.

Symptoms

Store copy is not printing using credit/debit as a tender type for item whose price is less than 20.


Instructions to Re-create:

1.    Login to Oracle Retail Point of Service (ORPOS) Client.
2.    Scan an item on sell item screen for example-1234 (Price 10)
3.    Price override of this item with 19.
4.    Link customer in transaction.
5.    Do tender of this transaction by ‘Credit/Debit’ Tender Type.
6.    Verify store copy for this transaction.
7.    Store copy is not printing for those items whose price is less than 20, only customer copy is printing.
8.    If item price is more than or equals to 20 then store copy and customer copy both are printing.

Cause

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