Error: "Violation Of Primary Key Constraint 'pk_bre_registry'. Cannot insert duplicate key in object" When Configuring Team Member with SQL Server

(Doc ID 1965185.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Team Member - Version 8.4.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.4.1.0 version, Primavera P6 Enterprise Project Portfolio Management

When attempting to configure Team Member, the following error occurs.

Actual Behavior
-----------------------
An attempt to update the server's credentials in the Database registry failed. IP: XXXXXXXX Configuration name: Team Member Configuration com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'pk_bre_registry'. Cannot insert duplicate key in object

Bellow errors can be seen in the p6tmweb.log file:

An attempt to update the server's credentials in the Database registry failed. IP: xxxxxxxx Configuration name: Team Member Configuration
com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'pk_bre_registry'. Cannot insert duplicate key in object 'dbo.BRE_REGISTRY'.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:196)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(SQLServerStatement.java:1454)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:388)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:338)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:4026)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:1416)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeCommand(SQLServerStatement.java:185)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeStatement(SQLServerStatement.java:160)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.execute(SQLServerPreparedStatement.java:320)
at com.primavera.infr.srvcs.RegistryServiceImpl.begin(RegistryServiceImpl.java:158)
at com.primavera.infr.srvcs.RegistryServiceImpl.init(RegistryServiceImpl.java:115)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms