Login Error When persistentAnonymousProfiles Has Been Enabled: A session already exists, and the username and/or password you have given differ from those of the currently authenticated user. Logging out the currently authenticated session. (Doc ID 1965845.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

After enabling persistent anonymous profiles as per the documentation, when the anonymous user logs in as a registered user, the following error is reported:

 

Changes

Persistent anonymous profiles were recently enabled.  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms