Customer Order ID is Blank in Saordinvexp.pc Output File for the Post-Void of any Layaway Transaction (Doc ID 1965978.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Sales Audit - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Customer order ID is coming blank in saordinvexp.pc output file for the post-void of any Layaway transaction.


Instructions to Re-create:

1.    Create Layaway Initiate at Oracle Retail Point of Service (ORPOS). Check the RTLOG, Customer order ID is populated.
2.    Post-Void the Layaway Initiate transaction at POS. Check the RTLOG, Customer order ID is blank.

Cause

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