Back Office Flash Sale Adhoc Report Showing Incorrect Total Value (Doc ID 1966099.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Retail Back Office - Version 13.1.4 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

 Flash Sales Adhoc report for multiple days range showing incorrect 'Total' values.

Steps to reproduce:
1. Login to Back-Office.
2. Click on "Reports" tab.
3. Under the Flash Sales Report, Click on "Adhoc".
4. Select "Run report by date range" and provide start date and end date.(Date difference should be large so that maximum data will be fetched).
5. Notice that the "Total" values are incorrect and grouping of merchandise hierarchy groups against department is not done properly.

Cause

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