ASR Circuit Not Showing On The Circuit List

(Doc ID 1966506.1)

Last updated on FEBRUARY 17, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.15 [Release 6.0.15]
Information in this document applies to any platform.


The user open an ASR (ASR 46) and finds that the circuit is not seen in the Circuit Identification -> List section . However its seen in the "Circuit" tab of the Service Request search window.

When the user attempts to attach the circuit again on the ASR order, the message “The selected connection has already been associated with the current order .” comes.






The user observes that :

>> It’s has only happened on orders with an ACT of C-Change (Admin Page 2)
>> It has only happened on physical circuits, not on virtual circuits.
>> It  only happens if there is a circuit ID entered to standards (including spaces) on Admin Page 4 under the ECCKT or CKR fields.


The issue was reported on having ASR 46


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