Fatal Exception Occured Java Heap Space While Importing Items to Update Page Three Attribute (Doc ID 1966540.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to import items less than a hundred to update Page Three attribute information, below error occurs:


Error
Fatal Exception occured Java heap space

 

Facts
- The problem does not happen with all the items, but the issue is reproducible with certain items
- The problem cannot be reproduced with generic database
- There is no pending Changes to the item being imported
- Increasing heap memory does not resolve the problem


Steps
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Goto Tools > Import
3. Set Import Preference to Redline behavior
4. Select datasource Excel file for Import file
5. Select mapping file for import map file
6. Set new ECO for the Change
7. Import
8. Gets error: Fatal Exception occured Java heap space

 

 

Cause

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