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When Selecting in the Viewer Get a "Coordinate selection failed" Error Dialog (Doc ID 1966706.1)

Last updated on OCTOBER 18, 2022

Applies to:

Oracle Utilities Network Management System - Version 1.12.0 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0 and later
Information in this document applies to any platform.

Symptoms

When selecting a device in the Viewer, a popup message is displayed that looks to be trying to populate a datastore with latitude and longitude information.

Error
Dialog:
Coordinate selection failed
GENERIC-00001: Failed to retrieve latitude and longitude for the selected Viewer location




Steps

1. Select anywhere in the Viewer.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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