Duplicate Invoice Payment

(Doc ID 1967046.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 11.0.16.7 and later
Information in this document applies to any platform.

Symptoms

Most of the invoices was paid not only the Split Receipt items, therefore causing an overpayment to the supplier.

 

Instructions to Re-create

  1. Create an order with 14 items(of which 2 are pack items)
  2. Receive all items on 1 shipment
  3. Create an invoice with 15 items(the additional item does not exist on the shipment)
    1. All items to have a small Credit Memo Cost variances
    2. Pick a few items to have a Split Receipt
    3. Upload invoice, invoices status RMTCH
    4. Run AUTO_MATCH_SERVICE, invoice status URMTCH
    5. Resolve invoice through summary match, complete DEBMEQ ,CRDMEC and Split Receipt
    6. Run REASON_CODE_ACTION_ROLLUP, invoice MTCH and adjustements created DEBMEQ & CRDMEC
    7. Run RESOLUTION_POSTING, invoice and adjustments POSTED.
    8. Create a new invoice with all 14 items(exact duplicate excluding the additional item on the 1st invoice)
    9. Upload invoice, invoices status RMTCH
    10. Run AUTO_MATCH_SERVICE, invoice status URMTCH
    11. Go to summary Match screen, item is matched and posted how it is available again for invoice match.

 

Expected: Receipts should not be available for the already matched items for the 2nd invoice in details match of summary match screem

 

Actual: Receipt is displayed for all the items of 2nd invoice even if there are no receipt available



Cause

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