MDTs Cannot Login Using A Load Balancer Between MWM Servers Due to Security Loopback Call (Doc ID 1967160.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.1.0 [Release 2.0 to 2.1]
Information in this document applies to any platform.

Symptoms

Mobile devices are able to login into the system using a direct URL to the MWM server. However, no mobile can successfully login using a URL directed at a load balnacer. In this case, the error displayed is:

Cause

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MDTs Cannot Login Using A Load Balancer Between MWM Servers Due to Security Loopback Call (Doc ID 1967160.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!