Cross Connect Report Is Slow Or Not Pulling Records When There Are Large Number of Cross Connects (Doc ID 1967217.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION
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Users are finding the Cross Connect (X-Con) Report is slow or not pulling records when there are more cross connects.

The issue is hitting installation with large number of cross-connections.

The report are slow to display and sometimes is empty.

The following cross-connect reports are impacted:

a. Hard Wired Cross-connect page > Assemby Rpt
b. Equip Install > right click X-con Report
c. NavBar > Reporting > Reports > Cross Connect Report


BUSINESS IMPACT
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X-Con Report when opened for an equipment for the first time it takes more time.
Even with an equipment with one cross connect with circuit assignments it takes approximately 2 mins.
But when trying to pull the X-Con Report for the equipment with more that 6 equipment cross connects it takes several hours and still not showing the report.

Cause

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