To Do Type Drop-Down Is Not Alphabetized
(Doc ID 1967398.1)
Last updated on AUGUST 24, 2020
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.4]
Information in this document applies to any platform.
In previous version of CCB, the "To Do Type" drop-down is alphabetized. In FW 4.2.0 + version, this is no longer the case.
1. Navigate and click: Main menu > To Do > + To Do Entry. (Note: Click on the "+".)
2. An "Add To Do Entry" dialog/window pops up.
3. Click on the drop-down.
In Add 'To Do Entry' Pop-up page, the 'To Do Type' drop down list displays the To Do Types sorted by To Do Type Id instead of the To Do Type description
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document