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To Do Type Drop-Down Is Not Alphabetized (Doc ID 1967398.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.2.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

In previous version of CCB, the "To Do Type" drop-down is alphabetized. In FW 4.2.0 + version, this is no longer the case.

Steps:
1. Navigate and click: Main menu > To Do > + To Do Entry. (Note: Click on the "+".)
2. An "Add To Do Entry" dialog/window pops up.
3. Click on the drop-down.

In Add 'To Do Entry' Pop-up page, the 'To Do Type' drop down list displays the To Do Types sorted by To Do Type Id instead of the To Do Type description

Cause

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In this Document
Symptoms
Cause
Solution
References


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