Sales Orders Collected Via Legacy Collections Do Not Appear In Plan
(Doc ID 1967775.1)
Last updated on MARCH 20, 2025
Applies to:
Oracle Advanced Supply Chain Planning - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Memory Based Planner
ACTUAL BEHAVIOR
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Sales Orders collected via Legacy Collections do not appear in plan
EXPECTED BEHAVIOR
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Expect the Sales Orders to show in the plan output
STEPS
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The issue can be reproduced at will with the following steps:
(1) Sales Orders are Collected via Legacy Collections.
(2) Sales Orders exist in MSC_SALES_ORDERS table. Customer_id, Ship_to_site_use_id and bill_to_site_use_id are present and align with the records in MSC_TRADING_PARTNERS and MSC_TRADING_PARTNER_SITES.
(3) Plan Options: Organizations Tab, Organization Section has the 'Include Sales Orders" checkbox checked for all orgs.
(4) Confirm Sales order in "View Collected Data"
(5) Launch Plan: Confirm that the Sales Orders do not exist as demand in plan.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |