My Oracle Support Banner

Sales Orders Collected Via Legacy Collections Do Not Appear In Plan (Doc ID 1967775.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Memory Based Planner

ACTUAL BEHAVIOR
---------------
Sales Orders collected via Legacy Collections do not appear in plan

EXPECTED BEHAVIOR
-----------------------
Expect the Sales Orders to show in the plan output

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

(1) Sales Orders are Collected via Legacy Collections.
(2) Sales Orders exist in MSC_SALES_ORDERS table. Customer_id, Ship_to_site_use_id and bill_to_site_use_id are present and align with the records in MSC_TRADING_PARTNERS and MSC_TRADING_PARTNER_SITES.
(3) Plan Options: Organizations Tab, Organization Section has the 'Include Sales Orders" checkbox checked for all orgs.
(4) Confirm Sales order in "View Collected Data"
(5) Launch Plan: Confirm that the Sales Orders do not exist as demand in plan.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.