PSR Print fails with Argus J.Database Exception error (Doc ID 1967808.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Japan - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When a PSR (PMDA Periodic Safety Report) (安全性定期報告) is printed as draft, the Background Periodic Report job ends as 'Error' ('エラー') Status.

In the CMN_ERROR_LOG table, the following record is recorded when this issue occurs.

PROGRAM Column: AG_batch_periodic_rep.exe
ERROR_TEXT Column: Argus J.Database Exception :- Error while generating report Reg_Report_ID:<rep-id> Report Generation Failed:Contact your system administrator

* <rep-id> part is number value of internal report_id.
* AG_batch_periodic_rep.exe file is a copy of AGProc.exe file.

 

 

Cause

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