Journal Does Not Record Incoming Payments

(Doc ID 1967813.1)

Last updated on JUNE 18, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.9.0 version, Payments, the Journal does not record the incoming payments.

By registering BRM payments using 'PCM_OP_PYMT_COLLECT', it is observed that the payments are entered with zero GLID. Is there any reason for this?

This was working fine in previous BRM Patchset and after the upgrade to PS9, this problem started.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms