What Are the Expected Behavior For Rules With Facet Restriction? Why Some Left-navigation Facets Are Missing From the Search Result Page When Rules With Facet Restrictions are Triggered? (Doc ID 1968106.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.

Goal

If rules are triggered with a facet restriction, then only those facets will return and some facets will be missing from the search results.  This is the by-design/expected behavior that is explained in this KM article.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms