Severe System Error in Stock Locator in Item lookup When an Item Is Not Ranged to the Store (Doc ID 1968175.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

When using Stock Locator in Item Lookup, an error is triggered:


Steps to Reproduce:

  1. Select item xxxx which is ranged in Store A and not ranged in Store B. Confirm that store A is in the buddy store list of Store B.
  2. Log in to SIM for store B and go to Item Lookup screen.
  3. Search for this item, which is not ranged to B.
  4. Item details appear and ranged indicator in screen appears as "not ranged" correctly.
  5. Now click on Stock Locator and notice that a severe system error appears.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms