SIM Application Is Not Processing Store Detail Add/Modify/Delete Messages from RMS

(Doc ID 1968248.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.1 to 14.0.2 [Release 14.0]
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) 14.0.x, find that Store Detail Add/Mod/Delete messages are not processed.


Steps to Reproduce:

  1. Update the address of a store (or its name) in Retail Merchandising System (RMS).
  2. Check the RMS Stores publisher logs and Stores publisher audit logs and note that the message is published.
  3. Check the Stores To Stores TAFR logs and audit logs, and note that the message is published.
  4. Check the SIM Store Subscriber audit log and find that the message has reached SIM.
  5. However, find that SIM does not process these messages, but rather ignores them silently. These messages do not get into SIM's MPS_STAGED_MESSAGE table.

Cause

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