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ORPOS Allows User To Complete A Sale With Only Coupon Item Causing Issues In RESA (Doc ID 1968993.1)

Last updated on MARCH 16, 2018

Applies to:

Oracle Retail Point-of-Service - Version 14.0 to 14.1.3 [Release 14.0 to 14.1]
Information in this document applies to any platform.

Symptoms

Oracle Retail Point of Service (ORPOS) allows completing a sale transaction with a coupon item alone. This causes problems importing the RTlog into Retail Sales Audit (RESA).

Steps to Reproduce:

1. Start a sale and scan a store coupon (say item level % off coupon)
2. POS enables the tender button and click on tender
3. POS shows the dialog below

No items on the transaction are eligible for the discount or store coupon
Press Enter to continue without the discount.

4. Press Enter
5. Print the receipt

RTlog :

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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