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IE Version and Compatibility Mode on CCB, MWM & MDM (Doc ID 1969458.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Oracle Utilities Framework - Version and later
Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Meter Data Management - Version 2.0.1 and later
Information in this document applies to any platform.


Mobile Workforce Management (MWM), Customer Care & Billing (CCB), and possibly other Utility applications, require Compatibility Mode with Internet Explorer (IE) 9, while Oracle Hyperion requires the Compatibility Mode being un-checked.
What are the options for getting CCB to a state where it can run in IE 9 without Compatibility Mode?
Are there any plans to support IE 9 or above without Compatibility Mode?


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