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Customer Data Import Processes An Empty Customer Email Id Which Fails in ORPOS During Customer Retrieval (Doc ID 1969500.1)

Last updated on JULY 15, 2020

Applies to:

Oracle Retail Central Office - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Central Office (ORCO) Customer Data Import allows import of customer with empty email address and email type as "Unspecified", however when accessing customer from ORPOS "Information Not Found Notice" error is displayed.

Prerequisites:

1. Import sample customer import xml below containing business customer with ID 123456:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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