Back Office 14.0.1.1: Hourly Productivity Report Displayed Incorrectly (Doc ID 1970220.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Retail Back Office - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

Number Of Units, Total Sales and Total Returns is displayed incorrectly in Hourly Productivity Report.

Steps To Reproduce:

1. At 3:01PM sale a transaction included 2 items,
2. At 4:01PM, sale another transaction with 1 item.
3. Post void transaction at 3:01PM
4. Run the Transaction Post Processor
5. Check Hourly Productivity Report and conclude nothing mentioned about the post voided transaction.

Cause

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