My Oracle Support Banner

A Discount Is Not Recalculated When the SKU Is Changed and the Discount Records Are Deleted for the Existing Item (Doc ID 1970237.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Sales Audit - Version 13.2.3.3 to 13.2.6 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Sales Audit (ReSA) 13.2.x, a discount is not getting recalculated when the Stock Keeping Unit (SKU) is changed and the discount records are deleted for the existing item.


Steps to Reproduce:

  1. Edit a transaction which has discount records attached to it.
  2. Change the SKU of the transaction.
  3. Discount records will get deleted for the existing item, but the Total Discount field is not recalculated.  The Balance field is not updated with the correct value.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.