Drop-down Menus And Buttons Missing In LVF Mask In Java Client - Intermittent Issue (Doc ID 1970610.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Agile e6.1.1 with the Java Client
Find that LVF forms are sometimes displayed incorrectly. It can happen that the drop down menu from the field in the LVF form is not displayed (just an empty menu is shown) or even the buttons on the form (from the Button/Edt menu) are not displayed and also the button in the field with the down arrow to open the drop down menu is missing completely.
It seems that the issue happens more frequently at heavier usage times of e6.1.1.

Expected Behavior:
=============
The LVF form should be displayed always completely including the drop down menu of the field in the LVF form

What is working:
============
As soon as the Java Client trace (log4j) is activated the issue does not happen any more - not even at heavy usage times.


The issue can be reproduced at will with the customer dump only!


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms