My Oracle Support Banner

Type-Ahead Suggestion Returning Inconsistent Results (Doc ID 1980279.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading from ATG with Endeca 11.0 to 11.1, the auto-suggest feature in the store front's search field is not working as expected, for certain words.

Certain other words do not exhibit the same behavior - after starting a search, suggestions appear after three characters* are typed.

There are no error messages associated with this behavior.

The Dgraph request logging is consistent with auto-suggest functionality as intended.

After 3 characters are typed into the search box, Dgraph requests appear for each of the test terms.

In other words, the request logs are showing the wildcard search '*' after each query, starting at 3 letters.

(E.g., for Oracle, there are requests logged for search at Ora*, Orac*, Oracl*, etc.)

This results in a requirement to type the entire word before results are obtained.

*Note: Three characters is the configured value for the purposes of this Article.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
 Verification
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.