Abnormal Behavior of POS Application When Exchange Rate Expires: POS Client Application Cannot Start and/or Affected Currency Cannot Be Used (Doc ID 1980766.1)

Last updated on APRIL 07, 2018

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

Abnormal behavior occurs in the Oracle Retail Point-of-Service (ORPOS) application when the exchange rate of a foreign currency expires. When this happens, the POS client application cannot start normally and/or the affected/expired currency cannot be used.

The following situations have been discovered:

When attempting to start the client on a date for which a foreign currency expiration date is passed, the ORPOS client application does not start. The following error appears:

"Unnexpected error have occured"

2. When attempting to use expired foreign currency as tender (i.e., if the expiration occurs after the client application is already opened), the following error occurs:

java.lang.IllegalArgumentException: "CA" not found among available currency types.
       at oracle.retail.stores.domain.DomainGateway.findCurrencyType(DomainGateway.java:950)
       at oracle.retail.stores.domain.DomainGateway.getAlternateCurrencyInstance(DomainGateway.java:963)
       at oracle.retail.stores.domain.DomainGateway.getCurrencyInstance(DomainGateway.java:1008)
       at oracle.retail.stores.domain.DomainGateway.getCurrencyInstance(DomainGateway.java:1021)
       at oracle.retail.stores.domain.financial.FinancialCountTenderItem.setHardTotalsData(FinancialCountTenderItem.java:957)
       at oracle.retail.stores.domain.financial.FinancialCount.setHardTotalsData(FinancialCount.java:1149)
       at oracle.retail.stores.domain.financial.FinancialTotals.setHardTotalsData(FinancialTotals.java:12017)
       at oracle.retail.stores.domain.financial.AbstractFinancialEntity.setHardTotalsData(AbstractFinancialEntity.java:313)
       at oracle.retail.stores.domain.financial.Register.setHardTotalsData(Register.java:1691)
       at oracle.retail.stores.domain.financial.HardTotals.setHardTotalsData(HardTotals.java:266)
       at oracle.retail.stores.pos.services.main.tdo.MainTDO.readHardTotals(MainTDO.java:657)
       at oracle.retail.stores.pos.services.main.tdo.MainTDO.createRegister(MainTDO.java:409)
       at oracle.retail.stores.pos.services.main.tdo.MainTDO.initApplication(MainTDO.java:216)
       at oracle.retail.stores.pos.services.main.AppInitActionSite.arrive(AppInitActionSite.java:63)
       at oracle.retail.stores.foundation.tour.engine.Site.arrive(Site.java:252)
       at oracle.retail.stores.foundation.tour.engine.Road.traverseForward(Road.java:922)
       at oracle.retail.stores.foundation.tour.engine.Road.traverse(Road.java:673)
       at oracle.retail.stores.foundation.tour.engine.SiteVertex.driveSite(SiteVertex.java:314)
       at oracle.retail.stores.foundation.tour.service.BusDriver.processLetter(BusDriver.java:293)
       at oracle.retail.stores.foundation.tour.service.BusDriver.processLetters(BusDriver.java:207)
       at oracle.retail.stores.foundation.tour.service.AbstractCrewMember.run(AbstractCrewMember.java:274)
       at oracle.retail.stores.foundation.manager.thread.StaticCacheThread.run(StaticCacheThread.java:180)

Cause

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Abnormal Behavior of POS Application When Exchange Rate Expires: POS Client Application Cannot Start and/or Affected Currency Cannot Be Used (Doc ID 1980766.1)

Applies to:

Symptoms

Cause

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