Values Printed Incorrectly on Receipt When Manual Discount Applied from Register (Doc ID 1980809.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service, values are printed incorrectly on the receipt when a manual discount is applied from the register.


Steps to Reproduce:

  1. Set "GroupLikeItemsTogether" parameter value to Yes in printing group.
  2. Log in to ORPOS.
  3. Ring item 1234 ("Coolbox").
  4. Increase item quantity to 5.
  5. Apply manual Transaction Level Discount from ORPOS (20% transaction level discount with Saturday Morning Special).
  6. Tender and complete transaction with cash.
  7. On receipt the details are printed incorrectly:
CoolBox                          12.00  T
1234              2 @      10.00
Trans Discount 20.00%      (2.00)
Saturday Morning Special

CoolBox                          12.00  T
1234              2 @      10.00
Trans Discount 20.00%      (2.00)
Saturday Morning Special

CoolBox                           8.00  T
1234              1 @      10.00
Trans Discount 20.00%      (2.00)
Saturday Morning Special

Subtotal                         50.00

Total Discount              (10.00)
Total Sales Tax                   2.10

Total                            42.10

Cash                           42.10

Total Tender                     42.10

Change Due                        0.00

Number of Items Sold:                5

   You Saved $10.00

             Customer Copy

 

Cause

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