ORBO 12.x: Reconciliation Data Sent Twice When User Selects Browser Back Button (Doc ID 1981384.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Retail Back Office - Version 12.0.3IN to [Release 12.0]
Information in this document applies to any platform.


In Oracle Retail Back Office, when the user reconciles a till, 'Till Reconcile Successfully' confirmation message is displayed.  But if the user then presses the Back button, the reconciliation data is submitted again.

Sample Steps to Reproduce:

  1. From POS register, close the till (ex.: 140).
  2. From Back office, StoreOps -> Till -> Reconcile Till.
  3. Register ID: 129 // Till ID: 140 -> Next.
  4. Float Amount: 100.00 -> Next.
  5. Cash -> 1 Dollar Bills: 100 -> Next.   Message appears: "Till 140 was reconciled successfully."
  6. Press the browser "Back" button.
  7. Cash -> 1 Dollar Bills: 200 -> Next.   Message again appears: "Till 140 was reconciled successfully."

      * New data gets saved in the database.


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