Encountered 'FRM: 40508-ORACLE' Error While Trying to Create a New Tender Type Against a New Tender Type Group (Doc ID 1981417.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

"FRM: 40508-ORACLE error: unable to INSERT record." error is encountered while trying to create a new tender type against a new tender type group.

Steps to Recreate:

  1. Log in to RMS go to Control -- System -- Code Maintenance -- Edit.
  2. Select code_type as 'TENT'. Click on details; add new tender type group.
  3. Go to control - POS configuration -- Tender type.
  4. Select create new tender type using new tender type group.  The  error occurs:  FRM: 40508-ORACLE error: unable to INSERT record.

 

Cause

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