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Error 'No data is available because your P6 username is not valid for connecting to the reporting database' When Attempting to Open the Reports Tab in P6 Web (Doc ID 1981444.1)

Last updated on MAY 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

The following error is received when trying to access the P6 reports portlet:

No data is available because uour P6 username is not valid for connecting to the reporting database.

The following appears in the P6WebAccess.html log file:

oracle.xdo.webservice.exception.InvalidParametersException: PublicReportService::generateListOfItems Failure: Due to Folder Path [BI Domain Home]/config/bipublisher/repository/Reports] doesn't exist!
...
javax.xml.ws.soap.SOAPFaultException: oracle.xdo.webservice.exception.InvalidParametersException: PublicReportService::generateListOfItems Failure: Due to Folder Path [/P6Reports] doesn't exist!

Changes

 

Cause

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