Cannot Start Task Due To 'POU Task must be finalized before starting a new task'
Last updated on FEBRUARY 18, 2015
Applies to:Oracle Real-Time Scheduler - Version 2.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.
When attempting to set an Activity ENROUTE the following message is returned: "POU Task must be finalized before starting a new task."
There was a POU but it was Planned and not enroute/started. As far as I know we have had no errors in the past when engineers have worked out of sequence. Logs related to the events include:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms