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When A Sharing Owner Is Created On An Existing Account - /group/sharing/charges Created As CLOSED (Doc ID 1981819.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

When a sharing owner is created on an existing account with active and closed services through customer center , the object /group/sharing/charges is created with status CLOSED.

Expected behavior:
When a sharing owner is created on an existing account with active and closed services, the object /group/sharing/charges should be created with status OPEN

Steps to reproduce:
1. Create accounts with multiple services
2. Close one service
3. Create a charge sharing group (CSG) and observe the created object

Snippet of the object:

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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