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Login Failed - Unable To Modify Attributes Error When Logging Into Webmail (Doc ID 1981975.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Communications Messaging Server - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

Users receive the following error when logging into Webmail:

  Login failed
  Unable to modify attributes


At the time of the failure, the following is observed in the http log for Webmail for a user with this issue:

Changes

Encryption (SSL) was disabled on the Master Directory Server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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