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Convergence 3, Customization to Avoid Users from Auto Forwarding Mails to External Domains (Doc ID 1982185.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Oracle Communications Convergence - Version 3.0 to 3.0.1 [Release 3.0]
Information in this document applies to any platform.


By default, a Convergence user can set the Mail Auto-Forwarding Option to forward mails to both External or Internal Domains.

The Convergence user clicks -> Options -> Mail -> Forwarding, checks the 'Enable automatic forwarding' option and keys in one or more mail addresses in the text box labelled 'Forward to:'. This would take any Mail Address(es), either External or Internal and would save the changes successfully when the user clicked on the 'Save Preferences' button.

However, there may arise a requirement where the users need to be restricted from auto-forwarding mails to External Domains.

The following is an example on how to ensure forwarding address is part of the local / company domain.


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