Performance Issue With Supplier LOV on "Supplier Associated With Trait" Window [suptrm] (Doc ID 1982312.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.7 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release. 
This article will be updated as official patch information becomes available.


In Oracle Retail Merchandising System (RMS) 13.2.x, we find that use of the Supplier LOV on the 'Supplier Associated with Trait' window [suptrm] causes the application to hang.


Steps to Reproduce:

  1. Navigate to Control --> Traits --> Supplier Traits.
  2. Open the Edit screen "Supplier Traits Maintenance [suptr]".
  3. Select a Supplier Trait and click Supplier Sites button.
  4. Click the Add button on the "Supplier Associated with Trait [suptrm]".
  5. Click the LOV button next to Supplier.
  6. Application hangs for minutes while querying database.

Changes

 

Cause

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